Emergency, 24 hours 07700 900 114
Brightwater Heating & Plumbing · Ashbourne Green Office 01632 960 114

Warm homes, fixed properly.

What do you need sorted?

Pick the nearest one. You get the right number and the price straight away.

1No heating or hot waterUrgent

Boiler repair

Ring us now. Most faults are fixed on the first visit.

  • 24 hours usually with you inside two hours
  • No call-out fee in working hours
  • £95 first hour, out of hours
2Leak or burst pipeUrgent

Emergency plumbing

Turn the water off at the stopcock if you can, then ring.

  • 24 hours usually with you inside two hours
  • Leaks, taps, toilets showers and burst pipes
  • £95 first hour, out of hours
3Boiler service is due£85

Boiler servicing

Yearly service, £85, with a written report.

  • Once a year most guarantees need it
  • We remind you a month before, every year
  • Fixed price in writing, before we start
4Landlord gas safety checkSame day

Landlord gas safety checks

Certificate the same day, reminders every year.

  • One flat or twenty we keep track of the dates
  • Gas Safe registered every engineer carries a card
  • Fixed price in writing, before we start
5New boiler or heatingQuote

New boilers · Central heating

Supplied and fitted, with up to 10 years' guarantee.

  • Radiators power flushing, smart controls
  • Fixed price in writing, before we start
  • Since 2009 and still local
6Bathroom or plumbing jobQuote

Bathrooms · Plumbing

Full fitting, from first fix to tiling.

  • Small jobs too taps, toilets, showers
  • Fixed price in writing, before we start
  • Tidy we clear up after ourselves
  • Gas Safe registeredNo. 000000
  • Public liability insurance£5 million
  • Vetted and reviewedby local customers
  • Family firmSince 2009

Can't talk right now?

Leave a number. We ring you back.

Four boxes, half a minute. We ring back as soon as an engineer is free.

Monday to Friday
8am–6pm
Saturday
8am–1pm
Emergency cover
24 hours

Everything we do

The full list

  1. Boiler servicing

    Yearly service from £85, with a written report.

  2. Boiler repair

    Most faults fixed on the first visit.

  3. New boilers

    Supplied and fitted, with up to 10 years' guarantee.

  4. Landlord gas safety checks

    Certificate the same day, reminders every year.

  5. Central heating

    Radiators, power flushing, smart controls.

  6. Plumbing

    Leaks, taps, toilets, showers, burst pipes.

  7. Bathrooms

    Full fitting, from first fix to tiling.

  8. Emergency call-outs

    24 hours, usually with you inside two hours.

Nights, Sundays, bank holidays

Out of hours? Ring this one.

07700 900 114
  • 24 hoursEvery night, every day of the year.
  • Inside two hoursUsually. We tell you honestly when you ring.
  • £95 first hourOut of hours. No call-out fee in working hours.

Smell gas? Go outside first and call the National Gas Emergency Service on 0800 111 999. Then ring us.

Annual boiler service

Book your yearly service — £85.

We'll remind you next year so you never have to think about it.

  1. BookPick a rough date. We confirm by phone.
  2. ServicedYou get a written report when we're done.
  3. RemindedWe contact you a month before, every year.

What the neighbours say

4.9 from 310 reviews

Years trading
15+
Boilers serviced
4,200
Average review
4.9
  • Boiler died on a Sunday in January. Mark was here in an hour and had it running before tea.
    Priya S., Kelby
  • They serviced it, explained what they'd done, and reminded me the next year. No chasing.
    Alan W., Stanmoor
  • Fitted our bathroom in six days and left the house cleaner than they found it.
    Hannah and Tom, Old Farley
  • As a landlord with five flats, the yearly reminders alone are worth it.
    D. Okafor, Ashbourne Green

Recent work

Off the job sheets

  • New boiler

    New combi boiler, airing cupboard

    Mill Lane

  • Bathroom

    Bathroom refit with walk-in shower

    Old Farley

  • Heating

    Underfloor heating manifold, barn conversion

    Wexcombe

  • Heating

    Radiator replacement, Victorian terrace

    Kelby

  • Emergency

    Burst pipe repair, 2am call-out

    Stanmoor

  • Controls

    Smart thermostat and controls

    Upper Dene

Areas covered

Do we come out to you?

  • Ashbourne Green
  • Kelby
  • Marsh Winton
  • Old Farley
  • Stanmoor
  • Upper Dene
  • Wexcombe

And villages within 15 miles. Not sure? Ring 01632 960 114 and ask.

Frequently asked questions

Straight answers

How often should a boiler be serviced?

Once a year. Most guarantees need it.

Do you charge a call-out fee?

Not in working hours. Emergency visits out of hours are £95 for the first hour.

Are you Gas Safe registered?

Yes. Every engineer carries their card; ask to see it.

Can you remind me when my service is due?

Yes. Tell us once and we will contact you a month before, every year.

Do you give fixed prices?

Yes, in writing, before any work starts.

Firm