Ashbourne Green and villages within 15 miles
Warm homes, fixed properly.
Family firm, trading since 2009. Run by Mark and Jo Ellery. Four engineers.
Boilers, heating, plumbing and bathrooms, done by people who live round here and will be back next year to service it.
- Gas Safe registered · No. 000000
- Public liability insurance £5 million
- Vetted and reviewed by local customers
A note from us
Dear neighbour,
When you ring, you get one of us. We turn up when we say we will, tell you the price in writing before any work starts, and leave the place tidy.
If we service your boiler this year, we'll be in touch a month before it's due next year. You won't have to remember.
Mark and Jo Ellery
Brightwater Heating & Plumbing, Ashbourne Green
- 15+
- years trading
- 4,200
- boilers serviced
- 4.9
- average from 310 reviews
Reviews
In our neighbours' words
Boiler died on a Sunday in January. Mark was here in an hour and had it running before tea.
They serviced it, explained what they'd done, and reminded me the next year. No chasing.
Alan W., Stanmoor Fitted our bathroom in six days and left the house cleaner than they found it.
Hannah and Tom, Old Farley As a landlord with five flats, the yearly reminders alone are worth it.
D. Okafor, Ashbourne Green
Out of hours
Emergency call-outs, 24 hours
No heat, no hot water, or water where it shouldn't be? Ring the emergency line, day or night. We are usually with you inside two hours.
07700 900 114Out of hours visits are £95 for the first hour. No call-out fee in working hours.
Services
What we do
- Boiler servicing
- Yearly service from £85, with a written report.
- Boiler repair
- Most faults fixed on the first visit.
- New boilers
- Supplied and fitted, with up to 10 years' guarantee.
- Landlord gas safety checks
- Certificate the same day, reminders every year.
- Central heating
- Radiators, power flushing, smart controls.
- Plumbing
- Leaks, taps, toilets, showers, burst pipes.
- Bathrooms
- Full fitting, from first fix to tiling.
- Emergency call-outs
- 24 hours, usually with you inside two hours.
Fixed prices, in writing, before any work starts.
Annual boiler service
Book your yearly service — £85.
We'll remind you next year so you never have to think about it.
The reminder you'll get, a month before
Your boiler service is due next month. Shall we book you in?
— Brightwater
01632 960 114
Recent work
Lately, round here
Photo: the new boiler in the airing cupboard, door open
New combi boiler, airing cupboard, Mill Lane Photo: the finished bathroom from the doorway
Bathroom refit with walk-in shower, Old Farley Photo: the manifold, pipes labelled, before boxing in
Underfloor heating manifold, barn conversion, Wexcombe Photo: the new radiator under the bay window
Radiator replacement, Victorian terrace, Kelby Photo: the repaired pipe, by torchlight
Burst pipe repair, 2am call-out, Stanmoor Photo: the thermostat on the hallway wall
Smart thermostat and controls, Upper Dene
Areas covered
Where we work
- Ashbourne Green
- Kelby
- Marsh Winton
- Old Farley
- Stanmoor
- Upper Dene
- Wexcombe
- and villages within 15 miles.
On the edge of that? Ring and ask. If we can't come, we'll say so.
Frequently asked questions
Things people ask us
- How often should a boiler be serviced?
- Once a year. Most guarantees need it.
- Do you charge a call-out fee?
- Not in working hours. Emergency visits out of hours are £95 for the first hour.
- Are you Gas Safe registered?
- Yes. Every engineer carries their card; ask to see it.
- Can you remind me when my service is due?
- Yes. Tell us once and we will contact you a month before, every year.
- Do you give fixed prices?
- Yes, in writing, before any work starts.