Office open Mon–Fri 8am–6pm, Sat 8am–1pm Emergency 07700 900 114
Brightwater Heating & Plumbing · Ashbourne Green 01632 960 114

Family firm · since 2009 Warm homes, fixed properly.

What's happened?

Pick the one closest to yours. We'll tell you what to do next and the quickest way to reach us.

4.9 from 310 reviews Gas Safe No. 000000 15+ years trading

24-hour emergency call-outs

Usually with you inside two hours, day or night. Out of hours, the first hour is £95. We'll tell you before we set off.

07700 900 114

What we do

Fixed prices in writing before we start. No call-out fee in working hours.

  • Boiler servicing

    Yearly service from £85, with a written report.

  • Boiler repair

    Most faults fixed on the first visit.

  • New boilers

    Supplied and fitted, with up to 10 years' guarantee.

  • Landlord gas safety checks

    Certificate the same day, reminders every year.

  • Central heating

    Radiators, power flushing, smart controls.

  • Plumbing

    Leaks, taps, toilets, showers, burst pipes.

  • Bathrooms

    Full fitting, from first fix to tiling.

  • Emergency call-outs

    24 hours, usually with you inside two hours.

Do we cover you?

We're based in Ashbourne Green and cover the villages within 15 miles.

  • Ashbourne Green
  • Kelby
  • Marsh Winton
  • Old Farley
  • Stanmoor
  • Upper Dene
  • Wexcombe
  • + villages within 15 miles

Why people ring us again

A family firm run by Mark and Jo Ellery, with four engineers.

4.9

Average from 310 reviews

Years trading
15+
Boilers serviced
4,200
  • Gas Safe registeredNo. 000000. Every engineer carries their card, so ask to see it.
  • £5 million public liability insuranceFor your peace of mind on every job.
  • Vetted and reviewed by local customers310 reviews, 4.9 average.
  • Fixed prices, in writingBefore any work starts. No surprises.

Boiler died on a Sunday in January. Mark was here in an hour and had it running before tea.

Priya S. Kelby

They serviced it, explained what they'd done, and reminded me the next year. No chasing.

Alan W. Stanmoor

Fitted our bathroom in six days and left the house cleaner than they found it.

Hannah and Tom Old Farley

As a landlord with five flats, the yearly reminders alone are worth it.

D. Okafor Ashbourne Green

Yearly boiler service · £85

Book it once. We'll remind you every year after.

Book your yearly service — £85. We'll remind you next year so you never have to think about it.

  1. 1
    Book your service£85, at a time that suits you.
  2. 2
    Get a written reportKeep it with your guarantee.
  3. 3
    We remind youA month before it's due, every year.

Book a service and set your reminder

We'll remind you a month before it's due, every year.

Recent jobs

A few from the last few months, around Ashbourne Green.

  • New boiler

    New combi boiler, airing cupboard

    Mill Lane

  • Bathroom

    Bathroom refit with walk-in shower

    Old Farley

  • Heating

    Underfloor heating manifold, barn conversion

    Wexcombe

  • Heating

    Radiator replacement, Victorian terrace

    Kelby

  • Emergency

    Burst pipe repair, 2am call-out

    Stanmoor

  • Controls

    Smart thermostat and controls

    Upper Dene

Quick answers

Can't see yours? Ring 01632 960 114.

How often should a boiler be serviced?

Once a year. Most guarantees need it.

Do you charge a call-out fee?

Not in working hours. Emergency visits out of hours are £95 for the first hour.

Are you Gas Safe registered?

Yes. Every engineer carries their card; ask to see it.

Can you remind me when my service is due?

Yes. Tell us once and we will contact you a month before, every year.

Do you give fixed prices?

Yes, in writing, before any work starts.

Firm