October in Ashbourne Green
The heating's going back on. Is your boiler ready?
Book your yearly service — £85. We'll remind you next year so you never have to think about it.
I.
The heating year
What your home needs, month by month. We'll keep an eye on the calendar for you.
- Jan
Frozen pipes. Know where your stopcock is, and keep the heating ticking over if you're away.
- Feb
Radiators cold at the top need bleeding. Cold at the bottom may need a flush.
- Mar
The end of the heating season is the easy time to change a tired boiler.
- Apr
Bathroom season. We fit from first fix to tiling.
- May
Quiet weeks for heating, so service dates are easy to get.
- Jun
Landlords: check certificates before tenancies change over.
- Jul
Going away? Turn the water off at the stopcock if the house will be empty.
- Aug
Slow radiators? A power flush is best done before you need the heat.
- Sep
Book the yearly service before the first cold night.
- Oct
The heating goes back on. If it won't fire up, ring us.
- Nov
Smart controls heat the rooms you use, when you use them.
- Dec
We're on call over Christmas. The 24-hour line stays open.
Emergency call-outs, 24 hours
When it can't wait until morning.
Ring the emergency line at any hour. We're usually with you inside two hours.
- A leak? Turn the water off at the stopcock, usually under the kitchen sink.
- Smell gas? Ring the National Gas Emergency line on 0800 111 999 first.
- The cost. No call-out fee in working hours. Out of hours, the first hour is £95.
II.
What we do
Fixed prices in writing, before any work starts.
- 01£85
Boiler servicing
Yearly service from £85, with a written report.
- 02
Boiler repair
Most faults fixed on the first visit.
- 03
New boilers
Supplied and fitted, with up to 10 years' guarantee.
- 04
Landlord gas safety checks
Certificate the same day, reminders every year.
- 05
Central heating
Radiators, power flushing, smart controls.
- 06
Plumbing
Leaks, taps, toilets, showers, burst pipes.
- 07
Bathrooms
Full fitting, from first fix to tiling.
- 0824h
Emergency call-outs
24 hours, usually with you inside two hours.
III.
Your yearly boiler service
£85
Book your yearly service — £85. We'll remind you next year so you never have to think about it.
A full service by a Gas Safe engineer, with a written report you can keep with the guarantee. Most guarantees need one every year. Tell us once, and we'll get in touch a month before the next one is due, every year after.
IV.
Who we are
Brightwater is a family firm, run by Mark and Jo Ellery since 2009. There are four engineers, and each one carries their Gas Safe card, so ask to see it. We give fixed prices in writing before we start, and we remind you when your service is due.
- years trading
- 15+
- boilers serviced
- 4,200
- average, from 310 reviews
- 4.9
- Gas Safe registeredNo. 000000
- Public liability insurance£5 million
- Vetted and reviewedby local customers
V.
Letters from customers
4.9 on average, from 310 reviews.
Boiler died on a Sunday in January. Mark was here in an hour and had it running before tea.
They serviced it, explained what they'd done, and reminded me the next year. No chasing.
Fitted our bathroom in six days and left the house cleaner than they found it.
As a landlord with five flats, the yearly reminders alone are worth it.
VI.
Recent work
Six jobs from the last few months. Photographs to follow.
Photograph to follow
The new combi, fitted in the airing cupboard on Mill Lane
VII.
Our patch
Based in Ashbourne Green, covering the villages within 15 miles.
- Ashbourne Green
- Kelby
- Marsh Winton
- Old Farley
- Stanmoor
- Upper Dene
- Wexcombe
…and villages within 15 miles. Not sure? Ring 01632 960 114.
VIII.
Questions & answers
- How often should a boiler be serviced?
- Once a year. Most guarantees need it.
- Do you charge a call-out fee?
- Not in working hours. Emergency visits out of hours are £95 for the first hour.
- Are you Gas Safe registered?
- Yes. Every engineer carries their card; ask to see it.
- Can you remind me when my service is due?
- Yes. Tell us once and we will contact you a month before, every year.
- Do you give fixed prices?
- Yes, in writing, before any work starts.